Effective date: January 2, 2025
At Atwater Plumbing LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
- Personal Information: Name, address, phone number, email address, and payment details when you request our services.
- Non-Personal Information: Data about your interaction with our website, including IP address, browser type, and pages visited.
- Communication Data: Information shared through emails, phone calls, or contact forms.
- Mobile Information: Any mobile-specific data collected through our applications or mobile website. We do not share mobile information for marketing purposes.
2. How We Use Your Information
- Provide and manage our plumbing services
- Communicate with you about appointments, services, and offers
- Process payments and send invoices
- Improve our website and customer experience
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information only:
- With service providers and partners who assist us in delivering our services (e.g., payment processors, scheduling platforms)
- If required by law, such as in response to a subpoena or legal process
- To protect our rights, property, or safety
Importantly, we do not transfer your personal information to external organizations for purposes other than those necessary to provide our services.
4. Data Security and Protection Commitment
We implement appropriate technical and organizational measures, including strict access controls and protocols, to safeguard your information and to ensure that your personal information is not shared with unauthorized parties. However, no method of transmission over the internet is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request the deletion of your personal information, subject to legal requirements
- Opt out of marketing communications at any time
Opt-Out Instructions: To opt out of future communications, reply STOP to any message or contact us at info@atwaterplumbers.com.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and remember user preferences. You can adjust your browser settings to refuse cookies if you prefer.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
Atwater Plumbing LLC
Email: info@atwaterplumbers.com
Phone: (414) 363-7785